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Food parcel collection locations & times change

12th August 2024

Food parcel collection locations & opening times change from Tuesday 27 August

Parcel collection sessions STOP at Fred Winter Centre on 23 August.
To ensure your clients can access emergency food please read below:

We are pleased to announce from 27 August we will resume a drop in service for all of our food parcel collection sessions. Your clients will not need to book an appointment to collect their emergency food parcel. Also, we will no longer be distributing emergency food parcels from the Fred Winter Centre.

Our new food parcel collection LOCATIONS and TIMES from 27 August are below. If your client turns up at the FWC they will be redirected to their nearest food parcel collection location and time.
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NEW SESSION TIMES from Tuesday 27 August are as follows

  • Monday 2-3pm         @ Bishopton Community Centre (CV37 9PB)
  • Tuesday 10-11am     @ Meon Vale Village Hall (CV37 8YE)
  • Tuesday 5-6.30pm   @ Escape Arts Heritage Centre (CV37 6EE)
  • Thursday 5-6.30pm @ Escape Arts Heritage Centre (CV37 6EE)
  • Friday 11am-12pm   @ Ken Kennett Centre (CV37 0DA)

Our full location address details are:
Bishopton Community Centre, Drayton Ave, Stratford-upon-Avon CV37 9PB
location map
Bishopton Community Centre is located directly next to Bishopton Primary School and is along the shared footpath with the school.

Meon Vale Village Hall, Wellington Ave, Meon Vale, CV37 8YE
location map
Meon Vale Village Hall is located directly behind the Londis shop.
Escape Arts Heritage Centre, Sheep Street, Stratford-upon-Avon, CV37 6EE
location map
Escape Arts Heritage Centre is located in the courtyard off Sheep Street that sits behind the shop Charles Clinkard Shoes and the pub The Golden Bee. If you take the vehicle entrance between the shop & the pub, enter the courtyard and head towards the back left corner, you will see the Escape Arts Heritage Centre with a large metal cow outside!
Ken Kennett Centre, 100 Justins Ave, Stratford-upon-Avon, CV37 0DA
location map
Ken Kennett Centre is located on the left hand side of the road when driving up Justins Avenue from the Birmingham Road.
There is parking available at all venues for clients to stop and collect parcels.
Refreshments will be served at all sessions and there will be the opportunity for clients to be referred into our Money Advice Project with dedicated Foodbank Citizens Advice South Warwickshire caseworkers. We will also have a variety of support agencies co-located at our sessions to offer support/advice. These support agencies can be accessed by anyone whether or not they are collecting a food parcel.

Clients still need to come with a food parcel voucher to collect their pre-prepared food parcel. When raising a voucher, please select the nearest venue to the client’s home address.

Please note that now we have wider geographical spread of food parcel collection points, we will be reviewing our delivery service and unless there are exceptional circumstances we will no longer be delivering to clients who live close to a parcel collection point.

These new locations and times will appear on our voucher system and website from Wednesday 21 August, although please note the sessions will not start at the new locations and times until Tuesday 27 August.

We are putting fliers in all our client parcels with the new dates and times but please can you ensure when you raise a voucher to communicate these changes with your clients. After Friday 23 August we will not have volunteers or staff at the Fred Winter Centre to provide a parcel collection service, so clients will have to go to the our new locations and times to collect food parcels.

If you have any questions or need any further information, please call us on 07736 929 025 and we will be happy to help.

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